Pro Infirmis - Navigation

The eurokey


Eurokey is a locking system used throughout Europe, which can be opened with a special universal key. It guarantees accessibility to public facilities with specific room and hygiene requirements for people with a disability, as well as the protection of these facilities.

Its advantages

  • Improved cleanliness and hygiene conditions compared to public facilities
  • Protection from vandalism
  • Use of the facilities independent of opening times


The eurokey can be used in lifts, stair lifts, toilets, cloakrooms etc. throughout Switzerland, as well as in other European countries.

App Eurokey

All eurokey locations can be located en route using the free-of-charge smartphone application “eurokey”, (iPhone, Android). The App is available in German, French and Italian.

Who is entitled to use a eurokey?

People who are dependent on the use of special facilities (wheelchair users, ostomy wearers, people with a visual disability or a walking disability, and people with chronic incontinency problems)
Eurokeys are given directly to the user and not to institutions, temporary carers etc. Only one key per person is provided.


Tourists may also make use of a key. Sales and despatch are handled via the coordination point

How can a eurokey be ordered?

Online, in person at one of the authorised issuing agencies or via an order form

What does a eurokey cost?

The Eurokey costs 25 CHF (incl. VAT, plus delivery costs Switzerland 5 CHF or abroad 10 CHF).

Returning the key

The key can be returned to any authorised issuing agency. The purchase price will not be refunded. Refunds are only possible in the case of temporary use (see below).

Temporary use

The eurokey can be obtained on a temporary basis for a period of maximum 3 months. In this case the key must be returned to the issuing agency where it was purchased. If the key is returned in person the purchase price will be refunded immediately with the deduction of a handling charge of 5 CHF. If the key is returned by post, including your bank or post account details, the purchasing price will be refunded to your account after deduction of a handling charge of 10 CHF.


Share |

Eurokey Spendenkonto: PC 40-623403-1